Our Parks Limited (Ltd) is committed to respecting and protecting your online privacy and we put our Parkers (customers) first!

We do not store credit card details nor do we share customer details with any 3rd parties.

This includes your need and your right to know what we do with the personal information you share with us.

It also guides our policies regarding the management of this data, including how the information is collected, processed, and for what purposes.

Membership Price List

We currently only run TWO membership types:

  1. Standard Membership: FREE (entitles you to book all standard membership classes for FREE excluding Premium Classes) 
  2. Premium Membership: £4.99 every 30-days (entitles you to book all Standard and Premium membership classes).

Your right to Cancel  your membership

There is no minimum cancellation term and Parkers can cancel anytime for any reason. As an Our Parks LTD customer you can cancel a Premium membership (£4.99) up to 24hours, before scheduled payment date. For notices received less than 24 hours before 30-day payment cycle date, memberships will end 30 days from last payment.

Please note: 24 hours notice qualifies as notice received before midnight (00:00) on the 28th day of your 30-day payment cycle.

You are responsible for ensuring that we have received your written notice, email or a telephone call on at the below contact details.

  • Email: Getfitnow@ourparks.org.uk
  • Telephone: 0800 111 4464 ( Voicemail messages are also accepted as proof of cancellation)
  • Postal address: Our Parks LTD, 10 London Mews, London W2 1HY (Mark FAO: Cancellation team)

Our right to cancel your membership

We will cancel your membership immediately if you:

  • Break these terms and conditions
  • Put the health, safety or wellbeing of other members or our employees at risk
  • Allow other people to use your membership to attend classes
  • Engage in disruptive or violent behaviour

Refund Policy

All Parkers are entitled to a full refund of premium memberships up to 14 days after purchase no matter what the reason. For refunds, Parkers need to email, phone or write to Our Parks stating their username and reason for refund, on or before the 14th day of their membership: 

  • Email: Getfitnow@ourparks.org.uk
  • Telephone: 0800 111 4464 ( Voicemail messages are also accepted for refunds)
  • Postal address: Our Park LTD, 10 London Mews, London W2 1HY (Make FAO: refund team)

Our responsibility to you:

We are not legally responsible for any possessions you lose or that are damaged or stolen at the venue by anyone unless we have been negligent. If you have an accident or injure yourself at one of our classes you must report this to the instructor straight away.

Our Parks “Web Applications”: refers to the web pages for Our Parks UK

These are administered by Tranquil Digital, who provides the technology services to Our Parks.

By accessing our Web Applications you are consenting to the way information is collected and used, as described within this Privacy Policy. In return, Our Parks gives the commitment that we will use the personal data you provide only in ways that are compatible with the following Privacy Policy.

THE COLLECTION OF INFORMATION

Every time you connect to our Web Application your IP (Internet Protocol) address registers on our servers. Your IP address reveals no information other than the number assigned to you. We do not use this technology to get any personal data against your knowledge or free will (i.e., automatically recording e-mail addresses of visitors). Nor do we use it for any purpose other than to help us monitor traffic on our website, or (incase of criminal activity or misuse of our information) to cooperate with law enforcement.

We also store the details you provide to us during registration, which are needed to operate the Our Parks site/service (eg. to send you your barcode to access classes). We use this data internally, and make copies of it for backup purposes. We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

COOKIES

We use a number of different cookies on our Web Applications. If you do not know what cookies are, or how to control or delete them, then we recommend you visit http://www.aboutcookies.org for detailed guidance.

The list below describes the cookies we use on this site and what we use them for. Currently, we operate an ‘implied consent’ policy which means that we assume you are happy with this usage. If you are not happy, then you should either not use this site, or you should delete the cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.)

FIRST PARTY COOKIES

These are cookies that are set by this website directly.

Google Analytics: We use Google Analytics to collect information about visitor behaviour on our website. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. This Analytics data is collected via a JavaScript tag in the pages of our site and is not tied to personally identifiable information. We therefore, do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are.

You can find out more about Google’s position on privacy as regards its analytics service at http://www.google.com/intl/en_uk/analytics/privacyoverview.html

Google Adsense/DFP: We use Google Adsense and DFP Small Business to display adverts on some parts of our websites. These use cookies to store information about what pages you visit, and which adverts you are shown. You can read more about Google's Adsense cookie policy and DFP cookies

Drupal: Our Web Applications runs the popular Drupal CMS and cookies are used to store basic data for some interactions with Drupal, and whether you have logged into Drupal.

We use a session cookie to remember your log-in for you if you are a registered user and we deem these as being strictly necessary to the working of the website. If these are disabled then various functionality on the site will be broken.

More information on session cookies and what they are used for at http://www.allaboutcookies.org/cookies/session-cookies-used-for.html

THIRD PARTY COOKIES

These are cookies set on your machine by external websites whose services are used on this site. Cookies of this type are the sharing buttons across the site allow visitors to share content onto social networks. Cookies are currently set by Twitter and Facebook. In order to implement these buttons, and connect them to the relevant social networks and external sites, there are scripts from domains outside of our website. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on this website.

You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information

Changes to these terms and conditions
We may change these terms and conditions. We will give you at least 30 days notice to inform you of any significant changes that may affect your membership and also publish the updated terms and conditions on our website.

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